Policies & Acknowledgment
Policies & Acknowledgement
By placing an order, you acknowledge and agree to the following terms.
Artist Disclaimer
All sets are handcrafted by an independent nail artist.
This brand provides custom and ready-to-wear press-on nail products for aesthetic purposes only and does not provide licensed nail technician or medical services.
For any concerns related to nail health, damage, or medical conditions, it is recommended to consult a licensed professional.
Sizing Responsibility
Accurate sizing is the responsibility of the customer.
Sizing may be completed using:
- A personal sizing method
- The Custom Press-On Nail Sizing Guide (Beauty Bondo Designs)
Orders created using incorrect sizing information are not eligible for refunds or replacements.
Handcrafted Variations
Each set is individually handcrafted.
As a result:
- Minor variations may occur
- No set will be an exact replica of reference images
These variations are part of the handcrafted process and are not considered defects.
Custom Design Orders
Custom sets are created based on submitted inspiration, preferences, and consultation details.
The artist reserves the right to:
- Interpret designs in alignment with structural integrity and artistic direction
- Decline requests that cannot be executed safely or effectively
Final designs are created to reflect the requested concept while maintaining quality standards.
Refunds & Returns
Due to the custom and hygienic nature of press-on nails, all sales are final.
Refunds, returns, or exchanges are only considered in the following cases:
- The incorrect order was received
- The product arrives damaged during transit
To request a resolution, the following is required:
- Contact must be made within 48 hours of confirmed delivery
- Clear photo or video evidence of the issue must be provided
- Original packaging must be retained, as it may be required for verification
Requests submitted without sufficient documentation or outside of the stated timeframe may not be eligible for review.
All approved cases are handled individually to determine the most appropriate resolution.
Each set is created with intention, care, and attention to detail to ensure a high-quality, luxury experience. If an issue arises, every reasonable effort will be made to work with you toward a fair and appropriate resolution.
Order Modifications & Cancellations
Once an order has been placed and processing has begun:
- Modifications are not guaranteed
- Cancellations may not be accepted
Please ensure all details are correct prior to purchase.
Wear & Care Responsibility
Proper application and removal are essential for safe wear and longevity.
The nail artist is not responsible for:
- Improper application
- Damage caused during removal
- Wear issues resulting from misuse or lack of proper care
Design Rights & Limitations
The artist does not recreate or replicate another artist’s work exactly and reserves the right to refuse any design that infringes upon another nail artists work.
All designs are:
- Original interpretations
- Created within the brand’s style and structural standards
Replacement Nails
Individual replacement nails may be available for purchase if a nail is lost or damaged after wear.
Replacement requests:
- Must match a previously purchased set
- Are subject to design availability and feasibility
- May not be available for highly complex or specialty designs due to availability of stocked items.
Replacement nails are not free and are offered as a separate service.
To request a replacement, please contact us with:
- Your original order details
- Clear photos of the set (if applicable)
- The specific nail(s) needed
As each set is handcrafted, replacement nails are created to closely match the original design, though slight variations may occur.
If your request is approved, a private purchase link will be sent to your email with instructions to complete your replacement order through our website.
Replacement orders follow the same processing and shipping timelines outlined on the Processing & Shipping page.
Acknowledgement
By completing your purchase, you confirm that you have read, understood, and agreed to all policies outlined above.